Contact The Beginning English
Have a question, found an error, need help with a lesson, or want to report a technical or privacy issue? We welcome useful feedback that helps make The Beginning English clearer, safer and more helpful for learners.
How Can We Help?
Learning Support
Questions about English, Chinese, Japanese or Thai lessons, learning paths, quizzes or activities.
Content Correction
Tell us if you find a typo, unclear translation, pronunciation issue or information that should be reviewed.
Technical Issue
Report broken links, audio problems, quiz errors, mobile display problems or other website issues.
Privacy & Safety
Questions relating to privacy, children's privacy, comments, data, browser permissions or safety concerns.
Contact by Email
For enquiries, please email The Beginning English. To help us respond more efficiently, include a clear subject and the URL of the page if your message is about a specific lesson or problem.
Suggested Email Subjects
- Learning Question: English / Chinese / Japanese / Thai
- Content Correction: Page title or URL
- Technical Issue: Browser/device and page URL
- Privacy Request: Privacy or Children's Privacy
- General Enquiry: The Beginning English
When Reporting a Website Problem
If possible, please include:
- The page URL.
- The lesson or feature name.
- What you expected to happen.
- What actually happened.
- Your device and browser, if relevant.
- A screenshot if it helps explain the problem.
Useful Links
Frequently Asked Questions
Can I report an incorrect translation or pronunciation?
Yes. Please include the page URL, the word or sentence in question and a short explanation of what you think should be reviewed.
Can I ask about a specific lesson?
Yes. Include the language, lesson title and page URL so the question can be understood in context.
How can I report a privacy concern involving a child?
Please contact The Beginning English using the privacy-related subject line and provide only the information necessary to explain the issue. Do not send additional sensitive information unless it is genuinely required.